Here you will find the Terms and Conditions (“Terms”) that form the basis on which we offer access to our studio and fitness services (“Services”), including (but not limited to) Group Classes, Social Events and Private Classes. Please read these Terms carefully before you start using our Services.

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These pages cover:

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OUR TERMS AND CONDITIONS

CREATING YOUR ACCOUNT

BUYING AND REDEEMING CREDITS FOR CLASSES

BOOKING AND CANCELLATION OF CLASSES

YOUR HEALTH AND WELL-BEING

PERSONAL BELONGINGS AND SECURITY

DATA PROTECTION

REFUNDS

OUR RESPONSIBILITY

CHANGING ROOMS AND LOCKERS

SMOOTHIE BAR

MARKETING

ADDITIONAL LEGAL INFORMATION

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HOW TO CONTACT US

By using our facilities and Services, you accept all of our Terms and any other rules that we post at our facilities or that we notify you from time to time, and you agree to be bound by these Terms.

These Terms will constitute a legally binding contract between you and DAN'S. Failure to comply with any of DAN'S terms may result in the termination of your account and denial of access to our Services and Facilities.

We reserve the right to modify our Terms and Conditions. Notifying about these changes is at our discretion, and continuing to use our Services after a revision or modification takes effect will be considered an agreement to the revised or modified Terms. We may change our Services at any time and we do not guarantee to offer any particular service.

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These Terms were last updated on 02/08/2023.

These Terms set out the terms under which we agree to provide you with the Services and constitute the entire agreement and understanding between us. No previous statements or representations we have made to you are part of the contract, unless they are written in it. This includes samples, drawings, advertisements, catalogs, and other promotional or descriptive materials. Each of us acknowledges that, in accepting these Terms, we have not relied on any statement, representation, warranty (whether made negligently or innocently) that is not expressly stated in these Terms.

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CREATING AN ACCOUNT

Before attending any of our Services, you must create an account, which can be done through our website or in our studio. When you register, we need the following personal information, which we will handle and store in accordance with our privacy policy:

· Full name

· A valid email address

· A password (this will allow you to access your account on our website)

· Your address

· The payment details with which you want to purchase classes (which are shared directly with Momence, our payment provider).

· Any other information reasonably requested by us as part of the registration process

· To create an account and use our Services, you must:

· Be over 18 years old

· Confirm that you have no health problems that could affect your participation in any of our Services

· Agree to comply with these Terms

By creating your account, you confirm that all the information you provide to us is true and accurate. You must ensure that the information in your account is updated regularly with any relevant changes. We reserve the right, at our absolute discretion, to refuse registration to any prospective customer.

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BUYING AND REDEEMING CREDITS FOR CLASSES

All of our classes are prepaid, so you should make sure you have purchased the necessary class credit before booking. Class credits can be purchased through the website or in the studio. All of our updated prices can be found on our website or through a member of our staff. We reserve the right to change our prices at our discretion.

All of our class credits are non-refundable, unless, for some reason, we have to cancel a prepaid class for some unforeseen reason.

Class credits are not transferable and must be redeemed by the purchaser. All class credits have an associated expiration date, which specifies the amount of time, starting from the date of purchase, that the credit will expire and become redundant.

The updated details of the due dates can be found on our website or in the study. The expiration date of class credits cannot, under any circumstances, be extended.

We reserve the right to change the due date of credits. However, this will not affect any outstanding prepaid credit (i.e., unredeemed prepaid credit that is active in your account).

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BOOKING AND CANCELLATION OF CLASSES

Classes can be booked through our website or in the studio. They are reserved on a first-come, first-served basis. Our current class schedule can be found on our website or in the studio. We strive not to make changes to classes whenever possible, but we reserve the right, at our absolute discretion, to do so, even, without limitation, by changing the instructor. Arrive at DAN'S with enough time to register and prepare for your class. If a customer is not present at least 5 minutes before the assigned start time, we reserve the right to release their seat to another customer. You will be denied entry to a class if you arrive 15 minutes after the scheduled start time.

If a class is full, you can join the waiting list. Customers on the waiting list are added to the class as spaces become available, in order of arrival. If you're added to the class, you'll receive a confirmation email. Please note that our cancellation policy applies to those on the waiting list, and as such, if you are assigned a place in the class during the late cancellation window, you will be charged a cancellation fee if you cancel your place or don't attend.

We have a 6-hour cancellation policy (before the scheduled class time) on all bookings. If you cancel the class with the required notice, the credit will be returned to your account. If you don't provide the required notice, you will be charged as if you had attended and your place may be given to someone on the waiting list. If you don't show up for a class, it will be considered a late cancellation and you will be charged as if you had attended. Private Classes are associated with a 24-hour cancellation policy. If you cancel within the required notice period, you won't be charged. If your class is canceled within the late cancellation window, you will be charged as if you had attended.

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MEMBERSHIPS

- Membresías con pagos recurrentes mediante domiciliación bancaria.

- Puedes cancelar en cualquier momento. El período de notificación es de 30 días a partir de la fecha de tu próximo cargo directo. También debes contactarnos ahola@dans.es para que gestionemos correctamente la cancelación.

- Puedes congelar tu membresía en cualquier momento, pero requerimos 15 días de aviso previos a la fecha de cobro.

- Tienes derecho a 2 congelamientos por año de hasta un mes de duración cada uno.

- Las sesiones solo pueden ser utilizadas por el miembro y no pueden ser compartidas.

- No se ofrecen reembolsos en DAN'S. Los pagos no son reembolsables y no se otorgan reembolsos ni créditos por períodos utilizados parcialmente.

- La Membresía Unlimited tiene un máximo de 31 sesiones por mes. Si se necesitan más de 31 sesiones por mes, se debe consultar con el equipo DAN'S.

- En el caso de la Membresía Unlimited, si realizas una reserva y no te presentas se va a penalizar con un importe de 11€, esto se aplica incluso si se cancela con un periodo de notificación menor a 6 horas.

- A losMiembros Founder garantizamos que la mensualidad tendrá de 10€ a 20€ de descuento (sobre el precio de las membresías) para toda la vida siempre que sea de forma continua. Si se da de baja, se pierde esta ventaja en un futuro.

Si nuestro personal considera que tu comportamiento es inapropiado u ofensivo, si tu comportamiento amenaza la reputación de nuestro negocio de alguna manera o situ comportamiento viola alguna de estas normas, nos reservamos el derecho de cerrar tu cuenta, negar el acceso o pedirte que abandones una clase.

Although we will do our best to minimize interruptions, we reserve the right, at our sole discretion, to close the studio when necessary, for example, on holidays or when it is necessary to carry out work on the building. To the extent possible, we will provide prior notice of any closure. We will not be responsible for any losses or costs you suffer as a result of any closure.

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YOUR HEALTH AND WELL-BEING

By creating an account and/or attending classes, events or any other activity at our facilities (and with our team), you acknowledge that there are certain risks and dangers inherent in the demanding nature of DAN'S Services. You acknowledge that you have voluntarily chosen to participate in a program of intense physical exercise and dancing.

You understand that DAN'S strongly recommends that you consult a qualified health professional before starting any class. By creating an account, you acknowledge that you have been fully informed about the demanding nature of the exercise and dance program and the possibility of adverse physiological incidents, including, but not limited to: abnormal blood pressure or fainting. By creating an account and/or attending a class, you assume all risks to your health and well-being, and you fully release and release DAN'S, its instructors, members and employees from any liability, cost or damage.

Any advice from our instructors does not constitute medical advice, and we strongly recommend that you consult a qualified health professional before starting a class, especially if you have any concerns about your health or well-being. You must follow the instructions of the instructors at all times during a class. You may not train or teach other users of our Services at our facilities or offer to do so.

The equipment, facilities and all Services must be used in a safe and respectful manner. Any behavior considered to be a risk to yourself or others may result in the termination of your account and denial of access.

You must wear appropriate athletic clothing and footwear when using our facilities and Services. We reserve the right to deny you access to the Services and facilities if you are not wearing appropriate clothing.

Make sure you respect the privacy of other customers when you upload content to social networks.

Smoking or the use of electronic cigarettes is not allowed in our facilities.

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PERSONAL BELONGINGS AND SECURITY

Lockers are provided solely for the benefit of those who use our Services. You should not leave personal belongings in the lockers overnight. We reserve the right to remove any item left in a locker overnight and place it in our lost and found service. You can claim any item you own up to one week after it's picked up. After this time, we will not be responsible for any items that we have removed from any locker. Any personal belongings brought to our facilities are at your own risk and we are not responsible for the loss or damage of such objects in any way. Any property left in our facility will be placed in lost and found and kept for one month, after which it will be donated to the charity of our choice.

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DATA PROTECTION AND PRIVACY

We are committed to protecting the privacy of all customers. The use of your personal information is governed by our Privacy Policy, which is available HERE.

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REFUND POLICY

Refunds are not offered at DAN'S. Payments are non-refundable and no refunds or credits are granted for partially used periods.

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OUR RESPONSIBILITY

Nothing in these Terms excludes or limits our liability to you:

- For death or personal injury caused by our negligence

- For fraudulent representation

- For any other liability that cannot, under Spanish law, be excluded or limited

You acknowledge that, by using our Services, you have voluntarily decided to participate in intense physical exercise. You agree that there are risks and dangers inherent in performing the nature of the exercises we offer as part of our Services, and that some of these risks cannot be eliminated regardless of the reasonable care taken to avoid injury. We strongly recommend that you consult a healthcare professional before starting any class. We will not be liable to you (whether this liability arises as a result of breach of contract, negligence, misrepresentation, or for any other reason) for any loss or damage that arises as a result of:

- The actions of a third party not related to our Services under these terms

- Any circumstance for which you are responsible

- Any circumstance that we cannot reasonably control

You are solely responsible for protecting your account login details and we will not be responsible for any loss or damage that may result from your failure to do so. We will not be liable to you for any loss of benefits or any consequential damages that arise from our contract with you, and our total liability to you under the contract will not exceed the total fees paid by you. “Consequential loss” means losses such as loss of profits, loss of sales or business, loss of agreements or contracts, loss of expected savings, loss or damage to good will, indirect loss.

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CHANGING ROOMS AND LOCKERS

Please note that we have limited showers in our changing rooms. We reserve the right to change the products provided in the apparel and remove them completely if we consider it to be in the best interest of the business. Any theft or recall of products belonging to DAN'S or our customers will be considered a serious violation of these Terms and will result in the closure of your account and denial of access. We will not be responsible for any allergic reaction or bad reaction to the products. If you think you may have an allergy or reaction to any product, check the ingredients or ask staff for brands if they're not visible. Photographs/filming is not allowed at any time and under any circumstances in the changing rooms.

The lockers are available only to customers while classes are in progress and while they are at DAN'S. We reserve the right to empty the lockers daily and place the belongings in lost objects to be kept for up to 1 month, after which they will be donated to a charity of our choice or discarded. Talk to the front desk team as soon as possible if you think you've lost any property.

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SMOOTHIE BAR

The food and drink prepared at the DAN'S Shake Bar may contain: peanuts, eggs, milk, wheat, nuts, soybeans, fish, shellfish, mustard, celery, gluten, lupins, sesame seeds, sulfur dioxide. We do not recommend that anyone with allergies or intolerances buy or consume any food or drink from the DAN'S Shake Bar without first consulting a health professional.

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MARKETING

From time to time, and provided you have given your consent, we may use any information you send to us, including personal data, to provide you with marketing information about us. This is also explained in our Privacy Policy. By opting out of receiving marketing emails, you acknowledge that we may not update you or report changes to your account, services, waiting list or information. DAN'S is not responsible for any inconvenience or problem caused by opting out of receiving marketing emails.

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ADDITIONAL LEGAL INFORMATION

Our full company name is DAN'S MADRID S.L. (referred to in these terms as DAN'S, “we”, “us” or “our”). Our company registration number is B72879471 and our registered address is Calle de Barceló, 7 28004, Madrid, Spain. Our website is www.dans.es.

You may not sublicense or assign any of the rights or obligations under these Terms. We may outsource the fulfillment of any of our obligations to you. We may assign any of our rights or obligations to you to another person, provided that we notify you that we have done so. All notifications that you or we make must be made by email or letter, and will be considered to have been delivered at the time of transmission (in the case of an email) or 48 hours after the date of sending (in the case of a letter). In the case of a notification to us, you must send it to the email address or postal address provided on the website. In the case of a notification to you, we will send an email or letter to the address provided in your account. If either party delays enforcing their rights under these Terms, that delay will not affect their ability to enforce those rights in the future.

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HOW TO CONTACT US

If you have any questions, queries or concerns about these Terms, our Services or any other related matter, do not hesitate to contact us at:

Email: hola@dans.es

Thank you for reading and accepting our Terms and Conditions. We look forward to seeing you soon at Dan's to enjoy our services!

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- Memberships with recurring payments through bank transfer

- You can cancel at any time. The notification period is one month from the date of your next direct charge.

- You can freeze your membership at any time, but we require 7 days' notice prior to the billing date.

- You are entitled to 2 freezes per year, each lasting up to one month.

- Sessions can only be used by the member and cannot be shared.

If our staff believes that your behavior is inappropriate or offensive, if your behavior threatens the reputation of our business in any way, or if your behavior violates any of these rules, we reserve the right to close your account, deny access or ask you to leave a class.